PenMyPaper.com calls itself ‘the best online essay writing service’ and yet, their website design is a bit disappointing. Of course, this should not be relevant to students if the company is truly what they say they are, but appearance is the first thing visitors will see. For the rest of the features the company offers, check our PenMyPaper.com Review.
The list of services at Penmypaper.com is very limited, consisting of 13 paper choices. This is far from sufficient for students who require academic assistance with various papers throughout their education, which makes the company a bad choice of a regular content provider. In addition to this, the company limits this already limited list to only 10 subjects, nothing more. They say that the reason for this is ‘to focus on quality rather than quantity’, which is a funny thing to say. If they write a paper for a subject that’s not in this list, will it necessarily be of bigger quantity?
Interestingly, other types of services such as editing, rewriting, paraphrasing or proofreading are not included in this list. Even though the company offers the most commonly assigned papers, this is a huge disadvantage.
Prices and Discounts
One of the reasons why we did not like the website is because it lacks important pages such as Discounts, Guarantees, etc. Basically, the website is limited to the homepage and several other pages, which seems like they forgot to add the important information in it.
According to penmypaper.com reviews, the company is a very cheap one. To see the prices, you’d have to open the ordering form and fill all the details regarding your paper. And even though prices here look very cheap to start with, the lack of other discounts than the first-order offer of 20% make for a bad choice.
Quality of Ordered Essays
We got our paper at a cheap price because of the first-order discount, but the paper was not even worth this low rate. From what we could see, the paper was written by a non-native English writer, judged by the strange mistakes that no native writer would make. And even though we got it in time, sending it out for a revision resulted to be equally bad and made us lose 2 more days until they edited our paper.
Even after the revision, our paper was of bad quality. It looked as if they only changed the mistakes we pointed out to and did not bother to read the remaining of the paper.
The final step of our review is the customer service evaluation. To check their availability and effectiveness, we decided to contact them via the three contact methods listed on the website: phone, live chat and e-mail.
We are not happy with the customer service, as most penmypaper reviews also indicate. When we used the e-mail, we got a response in 48 hours. On the live chat, we got what looked like automatic, copied responses that most of the time did not answer our questions. The only good way to get in touch with the service is if you use the phone number. However, the agent we spoke to was not a native English speaker, even though he was very pleasant to speak with.
Generally, penmypaper.com is not a company we can vouch for when it comes to your academic papers. They deliver papers of terrible quality, have a relatively bad customer service, and even though they charge low prices, the lack of discounts and bad website make us put them low in our list of reviewed companies.